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Privacy policy

The online store tanglebrand.com (the Store) reliably protects the data (information) of its customers. By registering on our website, you can be sure that your private data is safe.

The Privacy Policy set forth below is valid for any data received by the Store when using the information, even if the User has not filled out the registration form and has not otherwise contacted the Store.

Basic provisions

The tanglebrand.com online store is not responsible for the truthfulness and accuracy of the personal data provided by the User and does not verify their accuracy.

The Store is not responsible for other resources that the User has opened via links on the Store's website.

By using the online store tanglebrand.com, the User automatically agrees to the terms of processing and use of the User's private information.

Definition of personal information

The User transmits personal (personal, private) data by filling out the registration form on the Store's website. They include:

  • NAME;
  • Email address;
  • phone number;
  • delivery and residence addresses.

The Store also protects the information transmitted when the User browses the pages of the resource or ad units:

  • IP address;
  • cookies;
  • session time;
  • information about your browser;
  • URLs of the current and previous pages.
  • The store uses cookies. The User's refusal to use them may deny access to the pages of the Site that require authorization.

Storage and use of information

Statistics on the IP addresses of the Store's visitors are collected and used solely to identify and resolve technical issues and to control the legality of funds transferred through the payment system.

Other information is securely stored and transmitted exclusively to the services and persons involved in the delivery of goods to the buyer, as well as to the state authorities of Ukraine in accordance with the law. The information provided by the User is not transferred to other persons and organizations.

The Website Administration is obliged to inform the User in case of loss or disclosure of his/her personal data. It is also obliged to take measures to prevent any negative consequences of the loss or disclosure of data transmitted by the User.

Purposes of collecting information

The information received from the User is used by the Store to:

  • creating a personal account during the purchase;
  • notifications to the User about the status of the order;
  • providing access to the web pages of the Store's partners;
  • providing technical support and access to sites that require authorization;
  • actions with payments, confirmation of taxes or tax benefits;
  • with the consent of the User - for mailings of the Store (by leaving an email on the website, the User agrees to mailings);
  • providing feedback (notifications, processing of requests and orders);
  • identification of the User for the purpose of executing a purchase and sale agreement, placing an order, and delivering goods;
  • determining the location of the User for their safety and to avoid fraud.

Obligations and responsibilities of the parties

Obligations of the User:

  • provide the information required by the registration form of the Store;
  • update and supplement the information as it changes.

Obligations of the website administration:

  • use the User's data for the above purposes;
  • ensure the confidentiality and reliability of storing information about the User;
  • block personal data at the request of the User, an authorized representative or body for the duration of the verification (if illegal actions or inaccuracy of personal data are detected).

The Administration of the resource is responsible for losses caused by the User as a result of disclosure or leakage of information.

The Administration of the resource is not responsible if personal information was received from a third party before it was provided to the Store, was disclosed with the consent of the User or became public before it was lost or disclosed.

Dispute resolution

In the event of a dispute, the User must submit a written claim to the Store (website administration).

The Store's response on the results of the complaint consideration shall be sent to the User within 30 calendar days from the date of receipt.

If a voluntary agreement on the claim is not reached, the dispute is referred to the court in accordance with the current legislation of Ukraine.

The Store has the right to change the terms of the current Privacy Policy without the consent of the User.